Customer Satisfaction Survey & Journey Mapping Software

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Want to know where you stand? Let us run a Customer Satisfaction Snapshot. CX Group will send out survey invitations to your customers and will analyze the results, sending you a comprehensive report about where you stand and what your customers think. We can run the analysis with specific objectives in mind (e.g. verifying new product or service approach) or follow specific rating methodologies (e.g. Net Promoter Score). Use Customer Satisfaction Snapshot as a first step toward customer centricity.

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